Client Portal

In our client portal, we offer a variety of resources to supplement your insurance needs. Read on to learn more.

Need Something Quick?

Our self-serve options make it easy for you to submit change requests.

Alt Text

Lapointe Insurance represents the finest personal insurance carriers in the state of Massachusetts, Rhode Island, New Hampshire, and Connecticut, including:

  • The Andover Company
  • Kingstone Insurance
  • Mapfre Insurance
  • Plymouth Rock Assurance
  • And more!

Coming Soon: Client Self-Service

Our client self-service portal, CSR24, will allow our clients to attend to pressing issues after hours. With CSR24, clients will be able to:

  • Review policy information.
  • Request Changes.
  • Report First Notice of Loss.
  • Contact an after-hours call center.
  • And much more!

If you would like to learn more about our self-service portal, please click on the link below and let us know.

Alt Text
Alt Text

How do I file an insurance claim? What is not covered by my insurance plan? Is it really best to bundle insurance? Every month, we publish new content to our site to keep you up to date on your coverages.

Alt Text

Access your Account

Our CSR24 portal allows our clients to attend to pressing issues after hours. With CSR24, clients can:

  • Review policy information.
  • Request Changes.
  • Report First Notice of Loss.
  • Contact an after-hours call center.
  • And much more!

If you would like to be setup to use CSR24, please click the link below or contact your Client Manager.

Have a question?

Check out our frequently asked questions page!

FAQs