Experienced and approachable, the Lapointe Insurance team delivers a variety of insurance coverage’s that protect businesses and individuals who want to reduce their financial fears and maintain their livelihoods.
Deep Local Roots
We are a local insurance agency with deep local roots. We have always strived to be a part of our community and understand the landscape in which our neighbors live and work. We are also an independent agency, meaning that we aren’t restricted by a single company’s offerings. We have access to a wide array of insurance carriers to make sure you are getting the right policy for the best price. We take the time to listen to your needs and work together to deliver a creative solution.
FIVE Star Agency ★★★★★
We are a FIVE STAR AGENCY that is committed to providing customer service which exceeds customer expectations and is superior to that available from competitors. We desire to be the primary source of information for clients through the continued development of professionalism and insurance expertise in all our employees.
|Best experience yet|
|Pleasure doing business with Lapointe Insurance; Very easy, quick response, great options.|
|We worked with John Lapointe on our builders risk insurance/home owners insurance. He gave us an unbeatable price with great coverage! Great service that was nothing but professional! 10/10 recommend!|
|Great options! Very happy with service|
|Great prices and excellent customer service! What more could you ask for!|
|I researched two other insurance company beside Lapointe and although they did answer promptly, none of the other two responded with detailed information that entails a home insurance policy, especially being a first time home buyer. Having taken the time to answer the questions I had without having to ask assured me that I was making the right decision as far as choosing the right insurance company, knowing my policy and its coverage.|
- Teamwork – We know that together we are stronger. We deliver more success through shared goals and mutual support. We uplift our customers and teammates through positivity, confidence, and graciousness.
- Information – We strive to be a source of information in all areas of our work! While insurance is our specialty, we want to be a source of information for you in other areas too. We put the consumer at the center of everything we do, and try to surpass expectations every time.
- Growth – Our team is constantly seeking personal and professional growth. A culture of innovation and continuous improvement; communicating directly, sharing feedback at all levels, and engaging in debate while maintaining our objectivity.
- Do The Right Thing – We believe that the most important question to ask each other is this: ‘What do you do when no one else is looking?’ Our teams act with integrity and honesty, and focus on putting ourselves in the shoes of others.
- Have Fun – We arrive every day excited and inspired to make an impact through our talents, passion and hard work. But we’re also here to laugh, be grateful, positive and hospitable. We want to make people feel good!
Changing Lives for the Better
We know that our work as insurance agents and community leaders can change people’s lives for the better. We will do whatever it takes to solve challenging problems and find creative solutions. We run toward problems and take a collective approach to give our clients the best possible experience. Each and every day we work together to help our clients. When things go well, we celebrate our shared victories.
Recognized As A Best Practices Agency
We are nationally recognized as a Best Practices Agency by the Independent Insurance Agents and Brokers of America (IIABA). One of only 11 in Massachusetts. We process new policy and policy-service requests immediately with our automation and efficiency practices.