Experienced and approachable, the Lapointe Insurance team delivers a variety of insurance coverage’s that protect businesses and individuals who want to reduce their financial fears and maintain their livelihoods.
Deep Local Roots
We are a local insurance agency with deep local roots. We have always strived to be a part of our community and understand the landscape in which our neighbors live and work. We are also an independent agency, meaning that we aren’t restricted by a single company’s offerings. We have access to a wide array of insurance carriers to make sure you are getting the right policy for the best price. We take the time to listen to your needs and work together to deliver a creative solution.
FIVE Star Agency ★★★★★
We are a FIVE STAR AGENCY that is committed to providing customer service which exceeds customer expectations and is superior to that available from competitors. We desire to be the primary source of information for clients through the continued development of professionalism and insurance expertise in all our employees.
|As first time home buyers, Rick guided us and explained everything we needed to know, even having informative videos that took us through the process of homeowners insurance. He was easy to talk to, super friendly, and professional. He got back to us quick with a great quote. I highly recommend Rick and his team at Lapointe Insurance.|
|Very friendly and knowledgeable team. John worked hard on finding me the most inexpensive home insurance when I purchased my first home. I was so impressed I asked him to help me lower my car insurance. He saved me over $200 a year in car insurance!|
|John Lapointe was the best!!! Well communicative and proactive! I highly recommend him to anyone who needs help with insurance policy. Thanks John!|
|Spoke with Rick about rewriting current auto and homeowners with Lapointe. He got back to me within hours with quotes. I was able to save alot of money and have more coverage for my Homeowners insurance. Auto quote was within a few dollars of my current policy. Decided to write only homeowners with Rick. No pressure to bring auto on board too. Experience was so good, got my Dad to rewrite both his Homeowners and Auto with Rick, saving my Dad about $1200 annually.|
|John provided a quote promptly. Included with the quote were two very informative videos that helped us decide which level of coverage we wanted to purchase. The price was competitive and follow up was always timely. I highly recommend Lapointe Insurance!|
|Rick Lima was awesome. Quick,courteous and very responsive. I was getting the run around from my current insurance provider for an insurance binder for my closing. He made it happen!!!! Thanks|
- Teamwork – We know that together we are stronger. We deliver more success through shared goals and mutual support. We uplift our customers and teammates through positivity, confidence, and graciousness.
- Information – We strive to be a source of information in all areas of our work! While insurance is our specialty, we want to be a source of information for you in other areas too. We put the consumer at the center of everything we do, and try to surpass expectations every time.
- Growth – Our team is constantly seeking personal and professional growth. A culture of innovation and continuous improvement; communicating directly, sharing feedback at all levels, and engaging in debate while maintaining our objectivity.
- Do The Right Thing – We believe that the most important question to ask each other is this: ‘What do you do when no one else is looking?’ Our teams act with integrity and honesty, and focus on putting ourselves in the shoes of others.
- Have Fun – We arrive every day excited and inspired to make an impact through our talents, passion and hard work. But we’re also here to laugh, be grateful, positive and hospitable. We want to make people feel good!
Changing Lives for the Better
We know that our work as insurance agents and community leaders can change people’s lives for the better. We will do whatever it takes to solve challenging problems and find creative solutions. We run toward problems and take a collective approach to give our clients the best possible experience. Each and every day we work together to help our clients. When things go well, we celebrate our shared victories.
Recognized As A Best Practices Agency
We are nationally recognized as a Best Practices Agency by the Independent Insurance Agents and Brokers of America (IIABA). One of only 11 in Massachusetts. We process new policy and policy-service requests immediately with our automation and efficiency practices.