In an Emergency? Here’s What You Need to Know.

Immediate Steps to Take

We understand how stressful and heartbreaking these moments can be. Whether it’s damage to your home, a car accident, or another unexpected event, we’re committed to helping you through this challenging time.

1. Assess the Situation

• Safety First: Ensure that everyone is safe. If necessary, contact emergency services immediately.
• Document Everything: Take clear photos or videos of any damage. This includes property, vehicles, or anything else impacted by the event.
• Contact Authorities if Necessary: If it’s a car accident, make sure to get a police report. For significant property damage, consider involving local authorities for safety checks.

2. Mitigate Further Damage

• Take Action: If possible, take immediate steps to prevent further damage. For example, if there’s water in your basement, try to remove the water and temporarily patch up the source of the leak. This can help minimize further losses.

Managing Expectations

In urgent situations, we understand the need for immediate help. However, it’s important to know that connecting with an agent instantly might not be possible, especially during widespread events like severe weather.

With that said, our dedicated service team prides itself in responding to all service inquiries within 24 business hours, in the order they are received.