File a Claim

In an emergency, contact Lapointe Insurance toll free at 800.660.7401
24 hours/day and follow the prompts for “emergency calls”.

Lapointe Insurance is committed to helping you settle your claim fairly and as quickly as possible. Our “Claims Center” provides information to assist you in the settlement process. Contact your Account Manager at any time to discuss your current claim.

Been Contacted by a Public Adjuster?

The staff at Lapointe Insurance is available to review your policy language in detail. We serve as your advocate in negotiations with the insurance carrier, and we are well-versed in the terms and conditions of your current policy(ies). In rare circumstances, you may want the services of an outside, independent party to review your claim. Before hiring a Public Adjuster, read this Consumer Alert from the Massachusetts Division of Insurance, or contact us for details at 800.660.7401.